Health and Happiness of Individuals

Sütaş products are enjoyed on eight out of 10 tables in Turkey. With this responsibility in mind, we aim to produce natural and delicious dairy products from the highest quality milk by using the most advanced production technology at the highest hygiene standards, and offer quality and safe products to our consumers.

Food Safety

Sütaş products are enjoyed on eight out of 10 tables in Turkey. With this responsibility in mind, we aim to produce natural and delicious dairy products from the highest quality milk by using the most advanced production technology at the highest hygiene standards, and offer quality and safe products to our consumers.

We monitor, control and inspect the entire process from the feeding of our cows to the delivery of our dairy products to your tables to ensure the purity, taste and safety of our products with our “Farm to Table” integrated business model and additional certification that goes beyond the required legislation .

Consumer Health and Wellness

Milk naturally contains many of the nutrients necessary for the healthy development of the human body. Our goal is to share the natural goodness of milk by transforming this valuable food into packaged dairy products without compromising on purity or nutritional value.

We strive to help consumers make healthy choices. In line with legislative requirements, all of our products feature labels containing their quality and production information, which is essential for healthy nutrition and food safety.

We place labels stating the nutritional content of our products on the packaging in addition to the information stipulated by the legislation, ensuring that our consumers are better informed about the products they purchase.

Milk and dairy products are naturally rich in calcium. This is why our packages contain labels specifying the recommended daily calcium intake, which can be met by consuming 100 g, 100 ml, a portion or a single pack of a particular product.

Unlike other brands, the packages of Sütaş also include the production date information. This allows our customers to learn more about the freshness and durability of products with short shelf lives.

Product Reformulation

The World Health Organization (WHO) recommends reducing sugar, salt and fat intake to combat non-communicable diseases caused by dietary habits, such as obesity and cardiovascular diseases.

We support consumers who want to change their lifestyle to promote better health and well-being. To serve this end, we are reducing the salt, sugar and fat content in some of our products. We carry out extensive R&D activities to do so without changing the taste, structure and quality of our products.

Consumer Hotline

Our main inspectors are our consumers, who purchase 6,5 million Sütaş products every day. Sütaş Customer Line is responsible for the management of consumer and customer feedback. To guarantee “stakeholder satisfaction”, the Customer Line evaluates all feedback effectively and within 24 hours at the latest, while managing the use of feedback for improvements and documenting its systematic activities.

Feedback can be provided via email, the 444 4 SÜT (788) Customer Line, telephone exchange, the Sütaş website (opinions and suggestions section), fax, mail and/or other websites and social media accounts (www.sikayetvar.com, Facebook, Twitter, Instagram, etc.).

Employment and Development

Being a member of the Sütaş family means “being a good person, a good citizen, and a good employee.” Based on this philosophy, our human resources vision is to make Sütaş a strong employee brand with a respected mission by establishing a family of expert dairy masters who embrace the values of Sütaş, and adopt the mission of sharing the goodness and abundance of milk.

We conduct our human resources activities in the light of Corporate Governance Principles and ethical values. We provide our employees with a fair, transparent, safe, peaceful and productive work environment, and carry out activities for continuous improvement with the belief that workforce practices form an integral part of our sustainability performance. We ensure to select our business partners, including Sütaş employees, from the regions where we operate to contribute to regional employment. We employ 7,500 people who share the same mission.

Almost all members of the Sütaş family are full-time employees.

Occupational Health and Safety

We consider our people to be our most valuable asset in all our activities, and prioritize protecting our employees from all kinds of occupational accidents and occupational diseases by creating a safe and healthy work environment. We adhere to the ISO 45001 Occupational Health and Safety Management System standard at our facilities.

Our goal is to achieve zero accidents in all Sütaş activities. To accomplish this goal, we identify our risks by conducting all-around risk analyses in accordance with OHS regulations, and take action to eliminate these risks.

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